Privacy Policy

John Middleton | Celebrant, MC & Event Host
ABN: 55 817 707 401
Website: https://johnmiddleton.com.au
Last updated: 27 October 2026

Your privacy is important to us. This policy explains how John Middleton collects, uses, stores and protects personal information when you visit our website, make an enquiry or book our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Your name, email address, telephone number and contact details
Wedding, funeral or event dates, locations and booking information
Information provided through enquiry forms, questionnaires and planning meetings
Ceremony details, personal stories, music selections and other information you choose to share
Booking, invoicing and payment records
Website usage information collected through cookies and analytics tools

For weddings and funerals, you may choose to share personal or sensitive information relevant to preparing your ceremony. We use this information to provide the services you’ve requested.

2. How We Use Your Information

We collect and use personal information to:

Respond to enquiries and confirm availability
Prepare quotes, bookings and service agreements
Plan and deliver weddings, funerals and events
Complete marriage documentation and meet applicable legal obligations
Communicate with you about your booking
Coordinate arrangements with relevant venues and suppliers
Maintain business and financial records
Improve our website and services

We may also send information about our services where permitted by law. You can opt out of marketing communications at any time.

3. Our Online Planning System

We use DJ Event Planner to assist with enquiries, bookings and event planning.

Information you provide through our website or planning portal may be stored and processed through this system.

This may include contact information, event details, planning questionnaires, timelines, music selections and communications relating to your booking.

We may also use other trusted service providers for website hosting, email, scheduling, analytics and business administration.

4. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand visitor activity, maintain website functionality and improve the browsing experience.

Depending on the services enabled, these tools may collect information such as your browser type, device information, pages visited, approximate location and interactions with our website.

Some information may be processed by third-party providers.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing Your Information

We may share relevant personal information with trusted third parties where reasonably necessary to provide your services.

This may include:

Funeral directors and funeral venues
Wedding venues and coordinators
Photographers, videographers and entertainment suppliers
Event planning and booking software providers
Website hosting, email and technology service providers
Government authorities where required by law

We aim to share only information relevant to the particular service or arrangement.

We do not sell our client contact information to advertisers.

6. Overseas Storage and Processing

Some third-party technology and service providers may store or process information outside Australia.

Where overseas disclosure is involved, we will take reasonable steps appropriate to our legal obligations to protect personal information.

Details of relevant overseas providers and countries should be confirmed against the services used by our business.

7. Protecting Your Information

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

Information may be stored in secure business systems, email accounts, event planning software and other services used to manage bookings.

Access is limited to people who require the information for legitimate business purposes.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely risk-free.

8. Payment Information

Payments may be managed through financial institutions or third-party payment services.

We do not intentionally store complete credit or debit card details within our event planning records.

Payment information is handled according to the payment methods and providers used for your booking.

9. Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you or to ask for information to be corrected.

We may need to verify your identity before responding.

We will consider requests in accordance with applicable Australian privacy laws and any relevant legal recordkeeping requirements.

10. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records and meet legal obligations.

Where information is no longer required, we take reasonable steps to securely delete or de-identify it, subject to applicable recordkeeping requirements.

11. Privacy Questions and Complaints

If you have a question or concern about how your information has been handled, please contact us.

Email: [email protected]
Phone: 0439 352 180

Please explain your concern and provide enough information for us to investigate.

We will review your enquiry and aim to respond within 30 days.

If your concern remains unresolved, and the Privacy Act applies, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au

12. Third-Party Websites

Our website may contain links to external websites or services.

These websites operate under their own privacy policies. We encourage you to review those policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, technology or legal obligations.

The latest version will be available on this website, together with its last updated date.